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 Length of UK Warrenty
Kimbie
post Jul 29 2008, 19:02
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Whats the length of the warrenty on the iPhone?
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Mysterious Stran...
post Jul 29 2008, 19:18
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QUOTE(Kimbie @ Jul 29 2008, 20:02) *
Whats the length of the warrenty on the iPhone?


If it's the same as my iPod touch, 12 months. Annoying they don't give you an 18 month warranty with an 18 month contract eh?

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Kimbie
post Jul 29 2008, 19:20
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Indeed my thoughts as well, might have to ask o2 what their policy is
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Mysterious Stran...
post Jul 29 2008, 19:40
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QUOTE(Kimbie @ Jul 29 2008, 20:20) *
Indeed my thoughts as well, might have to ask o2 what their policy is


From experience, they'll say something woolly and non-commital about 'sorting it out' if you have a problem between month 13 - 18, then try and sell you the insurance, then tell you that you can start the insurance in month 13. Then be proved wrong by the small print.

I'd check though as o2 offer 2 years on the XDA range.

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Kimbie
post Jul 29 2008, 19:43
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Yeah going to speak to my mate, who is a dep manager at a store
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cfmj
post Jul 29 2008, 22:06
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QUOTE(Kimbie @ Jul 29 2008, 20:43) *
Yeah going to speak to my mate, who is a dep manager at a store


Browsing the forums waiting for my E71 to arrive.....

Just my 2p worth but surely any phone is covered by the Sale of Goods Act which gives you rights well beyond 12months to get action from whoever you purchased it from. Never ever get fobbed off with "return it to the manufacturer" and I think I'm right in saying that extanded warranties are worthless because the SoGA covers you anyway.
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Confucious
post Jul 30 2008, 07:11
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QUOTE(cfmj @ Jul 29 2008, 23:06) *
Browsing the forums waiting for my E71 to arrive.....

Just my 2p worth but surely any phone is covered by the Sale of Goods Act which gives you rights well beyond 12months to get action from whoever you purchased it from. Never ever get fobbed off with "return it to the manufacturer" and I think I'm right in saying that extanded warranties are worthless because the SoGA covers you anyway.

Well said, that man! Never forget the SoGA.


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He who asks a question looks foolish for 5 minutes. He who doesn't ask a question remains foolish forever.
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Mark
post Jul 30 2008, 10:58
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QUOTE(cfmj @ Jul 29 2008, 23:06) *
Just my 2p worth but surely any phone is covered by the Sale of Goods Act which gives you rights well beyond 12months to get action from whoever you purchased it from. Never ever get fobbed off with "return it to the manufacturer" and I think I'm right in saying that extanded warranties are worthless because the SoGA covers you anyway.


Any mobile store will return a phone to the manufacturer be repaired after 28 days. The reason given is that the phone could have been "Damaged by the customer" i.e. Liquid Damage.


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Kimbie
post Jul 30 2008, 18:53
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Well spoke to o2 and apparently the warrenty is the length of the contract, so 18 months
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